For urgent claims matters please contact a member of the claims team.
Non-urgent matters can be reported to the following general email addresses but please be aware this is only reviewed during normal working hours:
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London A Bilbrough & Co Ltd Telephone: +44 (0)20 7772 8000 |
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Piraeus Fifth Floor Telephone: +30 210 458 6600 |
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Hong Kong Unit 3603 Telephone: +852 3761 5678 |
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Europe Victory House Telephone: +357 25 05 72 25 |
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Shanghai Office Room 225 Foxconn Building, 1366 Lujiazui Ring Road, Shanghai 上海浦东新区陆家嘴环路1366号富士康大厦225 & 227室，邮编200120 Phone number: +86 21 5178 2501 Email: [email protected] |
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Korea (AB Korea) 19Fl S Tower Bldg Telephone: +82 2 704 7440
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For further information on the London P&I Club and any of our services, do not hesitate to contact one of the following individuals. |
James Bean - Chief Executive
James joined Bilbrough as CEO in November 2024 from another International Group Club, succeeding Ian Gooch. Working closely with the Club Board and his senior leadership team, James will be responsible for implementing The London Club’s strategy of delivering the highest standards of service to its membership in an ever-changing world, whilst at the same time, ensuring the club remains a leading independent mutual marine P&I insurer.
Anthony Jones - Chief Risk Officer
Anthony’s wide-ranging responsibilities include corporate administration, regulatory, IT and personnel matters. He is also the Club’s Chief Risk Officer (CRO). He joined Bilbrough immediately after gaining his law degree and, apart from three years working outside the P & I industry in the early 1990s, has been with the team ever since. He became a Director of Bilbrough in 2000 and also joined the Club Board in 2017. Anthony has served on a number of International Group sub-committees, including a long spell as Chairman of the Regulatory Affairs sub-committee. He was appointed as CEO of the Club’s new Cyprus subsidiary in December 2020.
Iain Paul - Chief Financial Officer
Iain is responsible for all accounting, treasury, investment and Club reinsurance affairs and works with Anthony Jones on regulatory matters. He qualified as a Chartered Accountant in 1998 with PricewaterhouseCoopers and, after a three-year spell working in Bermuda’s insurance and reinsurance industry, joined Bilbrough in 2002. He became a Director in 2008.
Ian Barr - Chief Claims Officer
Before joining Bilbrough in 1997, Ian worked both at sea and in ship management. Ian became a Director in 2010 and has primary responsibility for claims, loss prevention and sanctions compliance.
Reto Toggwiler - Chief Underwriting Officer
Reto joined Bilbrough in 1994 and has been involved in underwriting many of the Club’s Far Eastern, Greek and North European members. He became a Director in 2014 and now has overall responsibility for underwriting the Club’s worldwide membership.
Cassie Hamman - Chief Actuary
Cassie joined Bilbrough in 2009 and is the Club’s Chief Actuary. He is a Fellow of the Institute and Faculty of Actuaries. Prior to joining Bilbrough he worked for a Big Four consultancy firm for nine years. He holds dual British and South African citizenship and became a Director in 2022
Victoria Papageorgiou - Associate Director
Victoria joined the Claims team at Bilbrough in 2006 having previously worked for a prestigious Greek shipowner. From 2007 Victoria continued to handle both P&I and FD&D claims on behalf of the local membership during her time in the Piraeus office. In January 2015 Victoria joined the underwriting department in London and she deals predominantly with members based in Greece, Germany, Singapore and South Korea. Victoria’s first language is English and she is also a Greek native speaker.
Graeme Daines - Associate Director
Graeme joined Bilborough in June 2025 as an Associate Director Underwriting overseeing members and brokers in Greece and Cyprus. He has over 35 years of experience working previously with two IG clubs in a wide range of geographical areas.
Ben McKeith - Senior Underwriter
Ben joined Bilbrough in 2005 having graduated from Loughborough University and underwrites the Club’s Turkish, Italian, Indian and Middle Eastern members.
Guy Ingham - Senior Underwriter
Guy started his career at Bilbrough in 2010 and joined the Underwriting department after 10 years on the Claims team. He predominantly deals with the Club’s Members in Europe, the Middle East and the Americas. He has completed the CII accredited International Group P&I Qualification.
Reuben Porter - Deputy Underwriter
Reuben joined Bilbrough in 2019, having previously spent 3 years working at sea. Following several years as the Loss Prevention Executive in the Ship Inspection department, he joined the Underwriting Department in 2024. Reuben holds a BSc (Hons) in Nautical Science and an MA in Geopolitics, Resources and Territory.
Marilis Aliki Vasila - Deputy Underwriter
Marilis joined Bilbrough in 2021 having started her career at an international ship management company in London. She studied politics and holds an LL.M from City University of London. She worked in the Club’s ship inspection department before joining the underwriting support team in 2023. She speaks Greek and French.
Rodney Cook - Business Intelligence Analyst
Rodney joined Bilbrough in 2011 after studying Computer Science at the University of York. After underwriting the Club's Indian and Middle Eastern Members for a number of years, he now focuses on using data science to support and develop underwriting sustainability and performance. Rodney speaks English and Swedish and became an Associate of the CII in 2022.
Catherine Lain - Senior Underwriting Assistant
Catherine has worked in marine insurance for global brokers since 1989, specialising in P&I since 1993. She joined Bilbrough in 2015 and provides support for the Underwriters in all areas with a particular focus on charterer’s liability and fixed premium covers.
Mei Lau - Senior Underwriting Assistant
Before joining Bilbrough in 2018, Mei worked at the Lloyd’s Syndicate of a global leading reinsurer in Hong Kong. She provides support for the underwriting team mainly in production of documentations. In addition, she also assists for the compliance and audit issues as well as reinsurance affairs. She became a Senior Underwriting Assistant in 2021.
Tim Westerman - Underwriting Assistant
Tim joined Bilbrough in 2022 with 25 years’ experience of customer service and support management. He provides support to the Underwriters with mutual, fixed premium and chartering matters.
Jonathan Foster - Underwriting Assistant
Jonathan joined the Club in 2022 having previously worked in the underwriting department of another insurer. He has completed his Level 3 Certificate in Insurance and deals with Members in the Far East and Europe.
Carl Durow - Loss Prevention Manager
Carl joined Bilbrough as Claims Handler in July 2009. He is a Master Mariner with working experience of LPG, LNG, Crude Oil, Deep Water Anchor Handling operations and Offshore Marine Support. A qualified Senior Dynamic Positioning Operator finishing his sea going career on Seismic Survey vessels, Carl holds a BSc (Hons) Degree in Maritime Studies.
Konrad Heene - Associate Director & Corporate Counsel
Konrad joined the Club in 2003 after working as an in-house lawyer for a Danish shipping group and practising as a solicitor with Holman Fenwick Willan in London. Konrad’s responsibilities include advising on technical insurance, reinsurance and shipping law matters for the Club as a whole, as well as claims management for a number of Greek Members. Konrad also speaks Dutch, French and German.
Rachel Bellsham-Revell - Associate Director & Solicitor
Rachel uses her experience of working in both Greece and Denmark to help in her day-to-day job handling both P&I and FD&D claims, primarily on behalf of the Club’s Greek members. She joined Bilbrough in 2005 having qualified as a solicitor in 1998 with Norton Rose. She is a French speaker.
Ian Carter - Associate Director
Ian works mainly with North American and Greek members, covering a wide range of claim types. In addition he acts as secretary to the Club’s Claims Review Body. Previously he spent many years working on injury and death claims, mostly in the US. He joined Bilbrough in 1981.
Simon Leslie - Associate Director & Solicitor
Simon manages the claims team handling both P&I and FD&D matters for Members based in the Far East, South East Asia, New York and parts of Europe. Having qualified as a solicitor in 1998, he practised maritime law from qualification at Ince & Co, spending a period of time based in Singapore. Simon joined Bilbrough in 2008.
Garry Stevens - Associate Director
Garry manages the claims team handling both P&I and FD&D matters for Israeli, Italian, Turkish, and UK based members. He began his career at sea in 1971 where he attained the rank of First Officer. He joined Bilbrough in 1996 from another P&I Club, and became an Associate Director in 1998.
Paul Bixley - Senior Claims Manager
Paul uses his experience of seven years in the Hong Kong office in his current role dealing with claims concerning the Far Eastern, Indian, Norwegian and German membership. He also works with many of the Greek members and has broad experience of P&I and FD&D cases. He is a law graduate and joined Bilbrough in 1987.
Simon Chapman - Senior Claims Manager
Simon, a graduate in law, joined Bilbrough in 1990. He works primarily with the Club's Singapore, Turkish and European Members, handling all manner of P&I matters including collisions, salvage, general average, wreck removal, dock damage, pollution, crew and cargo claims. He also works on the resolution of FD&D disputes.
Janet Ching - Senior Claims Manager & Solicitor
Janet deals with both P&I and FD&D claims, and is part of the Bilbrough teams on sanctions and News Alerts. Janet read Philosophy, Politics and Economics at the University of Oxford, before qualifying as an English solicitor in 2000. She has worked for law firms in the City of London and Shanghai, and International Group Clubs in Oslo and London. She practised maritime law at Holman Fenwick Willan for five years prior to joining Bilbrough in June 2013.
Reine Gomis - Senior Claims Manager
Reine studied Law in Paris. She joined Bilbrough in 2009 and works on a range of P & I cases on behalf of the Club’s members. She speaks fluent French.
Ioana Gonciari - Senior Claims Manager & Solicitor
Ioana, a qualified English solicitor, re-joined the Club in June 2020, after spending 10 years with another IG P&I Club in London. Ioana originally worked in the Legal department of one of the largest pool operators before first joining the Club. Ioana handles P&I and FD&D matters for Owners and Charterers based mainly in South East Asia and Korea as well as being part of the Club’s Contract Review Team. She holds an LLM in Maritime Law from Southampton University.
Steven Kirk - Senior Claims Manager
Steven joined the Club in 2018 and handles P&I and FDD claims on behalf of the Club’s to European, Turkish and Egyptian members. Steven has handled P&I claims since 1986, having worked for International Group Clubs and commercial Fixed Premium providers. He was Claims Manager for a Shipmanager in Cyprus from 1990 to 1992. Before joining the Club, Steven was head of claims at a commercial Fixed Premium P&I provider. He is the Club’s representative on the International Group sub-committee for Correspondents.
Daniel McHarg - Senior Claims Manager & Solicitor
Daniel deals with claims relating to both P&I and FD&D matters, mainly on behalf of the Club’s Greek members. A qualified solicitor, Dan joined Bilbrough in 1999 having practised maritime law with Thomas Cooper & Stibbard.
John Warman - Senior Claims Manager
John handles a variety of P&I and FD&D claims on behalf of the Club’s Greek members. He Joined Bilbroughs in London in 1993, having served as a deck officer in the British Merchant Navy for 12 years and graduated with an environmental science degree.
Afroditi Karava - Senior Claims Manager & Solicitor
Afroditi joined the Club in 2018. She studied law and holds an LLM in Shipping Law from the University of Cardiff. She worked in the Club’s ship inspection department prior to joining the claims team in 2019. She is an English solicitor handling a wide range of P&I and FD&D claims predominantly on behalf of the Club’s European Owner Members and Charterers. She speaks Greek, French and Spanish.
Aggeliki Geroukis - Senior Claims Manager & Solicitor
Aggeliki is an English solicitor dealing with a wide range of FD&D and P&I claims, focusing primarily on the Club’s Turkish membership and the Club’s Charterer assureds. She read law at the University of Athens and holds an LL.M from City University of London. A dual qualified lawyer, admitted also as an advocate in Greece, Aggeliki worked in another International Group P & I Club before joining the London Club in 2019. She speaks Greek and French.
Pinar Demirel-Batur - Claims Manager & Solicitor
Pinar, an international law graduate, completed her training contract in a London City law firm and qualified as a solicitor in 2013, specialising in shipping litigation. Pinar joined The London Club in 2015. She handles range of P&I and FD&D matters for the club’s Turkish members. Pinar is bilingual in Turkish and English.
Victoria Dyson - Claims Manager
Victoria joined Bilbrough in 2010, she handles P&I Claims for Bulk and Container Members. Before joining Bilbrough, Victoria was European Claims Handler at Hyundai Merchant Marine (European Headquarters), specialising in cargo related claims and prior to that, spent 6 years working as a Claims Handler for Freight Forwarder, JF Hillebrand.
Juanita Low - Claims Manager & Solicitor
Juanita is a dual qualified solicitor. She has practised as an English solicitor since 2007 specialising in shipping, trade and logistics. Prior to that she was an advocate and solicitor in Singapore from 2001 specialising in shipping and commercial litigation. She joined the London Club in 2020 and deals with a wide range of F&D and P&I claims. Juanita is also fluent in Mandarin.
Michael French - Claims Manager & Solicitor
Michael is an English qualified solicitor who deals with the Club’s owner members and charterer assureds, assisting with a wide range of FD&D and P&I claims. Prior to joining the Club in December 2023, he spent over 4 years in private practice specialising in shipping litigation. During this time he was seconded to another IG Club for over a year.
Dmitrij Didenko - Claims Manager
Dmitrij joined the London Club in August 2023 and handles a range of P&I claims for German, Norwegian, Latvian and Singaporean members while also being a part of the News Alerts team. Previously, he worked for Thomas Miller Claims Management for nearly 3 years where he handled a variety of fixed premium P&I claims as well as FD&D disputes. He also has experience handling cargo claims for a variety of cargo insurers from his time working for a global TPA. Dmitrij holds a master’s degree in Maritime Policy and Shipping Management from Cardiff University. Dmitrij speaks Russian, Lithuanian and Spanish.
Lina Kolchouri - Claims Manager
Lina handles P&I and FD&D claims for the Club’s European membership. She holds an LLM in Maritime Law from City University of London and a degree in Maritime Studies from the University of Piraeus. Lina joined the Club in 2022 working for the Loss Prevention department, prior to joining the claims team in 2024. She started her career working for a Greek shipowner for five years, where she joined the Operations department followed by the Insurance & Claims department. She is a Member of the Institute of Chartered Shipbrokers.
Joanna Pavlidis - Associate Director and General Manager
Having worked at a shipping firm, Joanna joined Bilbrough in 1997 and moved to Piraeus in August 2000. She became General Manager of the Piraeus office in 2005. Joanna handles a variety of P&I and FD&D claims. Joanna speaks Greek and French.
Fay Lampropoulou - Deputy General Manager
Fay studied Law at the University of Athens, before gaining a Masters in Maritime Law in the UK. She qualified as a lawyer in Greece and she is member of the Athens Bar Association. Having started her career at a shipping firm in Piraeus, she joined Bilbrough in 2012. She handles both P&I and FD&D claims, primarily on behalf of the Club’s Greek members. She speaks Greek, French and Spanish.
Despina Malaxianaki - Senior Claims Manager
A Greek lawyer, joined the Club in 2014 having spent 20 years as an in-house Counsel for a Greek shipowning company. Handles P&I and FD&D matters. Speaks Greek, French and Spanish.
Afroditi Karava - Senior Claims Manager & Solicitor
Afroditi joined the Club in 2018. She studied law and holds an LLM in Shipping Law from the University of Cardiff. She worked in the Club’s ship inspection department prior to joining the claims team in 2019. She is an English solicitor handling a wide range of P&I and FD&D claims predominantly on behalf of the Club’s European Owner Members and Charterers. She speaks Greek, French and Spanish.
Marilis Aliki Vasila - Deputy Underwriter
Marilis joined Bilbrough in 2021 having started her career at an international ship management company in London. She studied politics and holds an LL.M from City University of London. She worked in the Club’s ship inspection department before joining the underwriting support team in 2023. She speaks Greek and French.
Aggeliki Geroukis - Senior Claims Manager & Solicitor
Aggeliki is an English solicitor dealing with a wide range of FD&D and P&I claims, focusing primarily on the Club’s Turkish membership and the Club’s Charterer assureds. She read law at the University of Athens and holds an LL.M from City University of London. A dual qualified lawyer, admitted also as an advocate in Greece, Aggeliki worked in another International Group P & I Club before joining the London Club in 2019. She speaks Greek and French.
Lina Kolchouri - Claims Manager
Lina handles P&I and FD&D claims for the Club’s European membership. She holds an LLM in Maritime Law from City University of London and a degree in Maritime Studies from the University of Piraeus. Lina joined the Club in 2022 working for the Loss Prevention department, prior to joining the claims team in 2024. She started her career working for a Greek shipowner for five years, where she joined the Operations department followed by the Insurance & Claims department. She is a Member of the Institute of Chartered Shipbrokers.
Olga Pliakopanou - Claims Technician
Having worked at an international ship management company, Olga joined The London Club in 2024. She handles Crew Claims and Operational Surveys for the Club’s European and Korean membership. Olga holds a Master of Business Administration in Global Shipping from the University of Derby.
Tiandu (Deborah) Yu - Associate Director and General Manager
Deborah deals with both P&I and FD&D claims on behalf of the Far Eastern membership. She qualified as a lawyer in the People’s Republic of China in 1998 and practised law there prior to joining Bilbrough’s London office in 2007. Deborah became an Associate Director and relocated to the Hong Office in 2019, and took over as Deputy General Manager in February 2020. She is a Mandarin speaker.
John Williams - Associate Director
John, a qualified barrister, has been in his current role since 1994, where he is responsible for co-ordinating claims handling for Far East members. The Hong Kong office also assists all members whose ships encounter problems in the region, particularly mainland China. John joined Bilbrough in 1977 and was posted to Hong Kong in 1980. He became an Associate Director in 1998.
Fiona Pounds - Associate Director and Deputy General Manager, Solicitor
Fiona is an English qualified lawyer. She trained and worked in London with Ince & Co and went on to spend three years working for the firm in Shanghai where she advised commodities traders, charterers, owners and shipyards. She later joined the shipping and offshore practice of Wikborg Rein in London, where she gained valuable experience in handling LMAA arbitrations. Prior to joining the London P&I Club, she worked at another IG Club in their Offshore Syndicate. Fiona has experience in a range of commercial litigation, arbitration and dispute resolution matters with an emphasis on shipping and shipbuilding, as well as advising on and drafting charter terms and other agreements. On the P&I side, she has particular experience of offshore/specialist vessels and towage claims. Fiona handles both P&I and FD&D matters and is a member of the Contract Review Team.
Jing Liu - Senior Claims Manager
Jing joined Bilbrough in July 2019. She previously worked for another IG P&I Club in Hong Kong for 11 years, handled P&I and H&M claims. She later worked in a shipowning company for 8 years and was responsible for ship operations/management, chartering and insurance matters. Prior to joining the London P&I Club, she worked in a marine insurance broker. Jing is a graduate of Dalian Maritime University, and has an LLM from Southampton University.
Queenie Choi - Senior Claims Manager
Queenie joined Bilbrough in February 2015 handling principally P&I matters with special emphasis on crew and shore worker claims. She graduated from the Hong Kong Polytechnic University with a BBA degree in International Shipping and Transport Logistics. Prior to joining Bilbrough, Queenie worked in the claims/operations departments of several shipowning companies in Hong Kong and for a marine insurance broker also in Hong Kong. She speaks both Cantonese and Mandarin.
Sophie Li - Senior Claims Manager
Sophie joined Bilbrough in June 2022 having worked at another International Group Club based in Hong Kong for 7 years where she handled both P&I and FDD claims. Sophie handles FDD claims for the Club’s far Eastern membership. Sophie is a graduate of Dalian Maritime University and with LLM from Southampton University. She is also a PRC and English qualified lawyer.
Dhananjay Das Podiyatvariyam - Senior Claims Manager
Dhananjay joined Bilbrough in July 2020. He holds a MSc(Distinction) degree in International Shipping & Transport Logistics from HK PolyU. Before joining Bilbrough, Dhananjay has worked at sea as a Navigating officer with one of the world’s largest container shipping company responsible for planning, safe execution of voyages and maintaining high safety standards on board. He stepped ashore in the role as a Marine Surveyor, where he was predominantly representing P&I clubs for Entry condition surveys, cargo damage surveys, casualty investigation etc. He is member of club's ESG working group, Publications team and Sanctions Compliance Committee. Dhananjay currently handles P&I Claims on behalf of the club’s Far eastern membership.
JingJing Chang - Senior Claims Manager
Jingjing joined Bilbrough in October 2021. She graduated from Newcastle University with a Master degree in Marine Transportation. Jingjing started her career in the safety and insurance section of a ship management company in Qindao, China before moving to Singapore and working for a leading shipowner from 2012 to 2017. Before joining Bilbrough, Jingjing worked in the Middle East for a national dredging company and an Emirati multinational logistics company. Jingjing currently handles P&I Claims on behalf of the Club’s Far Eastern membership and is a mandarin speaker.
Kate Choi - Claims Manager
Kate joined the London Club's Hong Kong office in August 2022. She started her career in the claims department of a marine insurance broker in Hong Kong. Prior to joining the London Club, Kate worked for another IG Club in Hong Kong for five years handling cargo and personal injury claims. In addition to her first degree from the HK Polytechnic University, she also holds an LLB degree from the University of London as well as an LLM degree from City University of Hong Kong. She speaks both Cantonese and Mandarin. Kate continues to develop her already considerable experience of handling P&I claims for the Club's Far Eastern membership.
Ting Ding - Claims Manager
Ting joined Bilbrough in September 2023. She graduated from the University of Manchester with a LLM degree in International Business Law. Prior to joining Bilbrough, she worked as a P&I correspondent in China for many years, after which she was qualified as a PRC lawyer and practised in one of the leading Chinese maritime law firms. Ting currently handles P&I Claims on behalf of the Club’s Far Eastern membership. She speaks both Mandarin and Cantonese.
Kitson Fung - Senior Underwriter
Kitson joined Bilbrough in January 2017 and underwrites members based in Asia. He graduated from the Hong Kong Polytechnic University with a BBA degree in International Shipping and Transport Logistics. Prior to joining Bilbrough, Kitson worked in the several marine insurance broking firms in Hong Kong. He speaks both Cantonese and Mandarin.
Wenjie Gao - Senior Underwriter
Wenjie began his career at sea in 2011 after graduating from Shanghai Maritime University. He also worked at the marine stream operation of a major liner company in Hamburg in addition to being the third officer on board of their container vessels. Before joining Bilbrough in 2019, Wenjie obtained a Master degree from Newcastle University, and gained experience of marine underwriting in mainland China. As Senior Underwriter, he predominantly deals with marketing affairs and underwrites members based in mainland of China.
Almen Chu - Deputy Underwriter
Almen has joined the underwriting team of the Hong Kong office and provides support in production of documentations since July 2021. Prior to joining Bilbrough, she worked at a trading company in Hong Kong. She speaks both Cantonese and Mandarin.
Winnie Lo - Underwriting Assistant
Winnie has joined the underwriting team of London Club in June 2023 and provides supports in documentation. Before joining London club, she had previously worked in different reinsurance firms, which included reinsurance company and international broker firms, since 2017.
Andy Chan - Loss Prevention Survey Co-ordinator
Andy joined Bilbrough in September 2022, arranging preloading surveys for the Club’s Far East members as well as translating Chinese publications. Prior to joining Bilbrough, Andy worked for a company of surveyors and adjusters, adjusting marine cargos claims within the Asia region on behalf of major Korean insurers. He studied Marketing at the Hang Seng University of Hong Kong and obtained a MSc degree in International Relations from the University of Bristol. He speaks Cantonese and Mandarin.
Zhentao Wang - Underwriter
Zhentao joined Bilbrough in 2024 and focuses on underwriting members based in China. He graduated from Swansea University with an LLM degree in International Commercial and Maritime Law. Zhentao started his career with a leading Chinese property insurance company in 2014. Before joining Bilbrough, he worked for a salvage and offshore engineering shipowner for 5 years. Zhentao is qualified as a PRC lawyer and is a Mandarin speaker.
Myles Chu - Claims Manager & Solicitor
Myles is a solicitor qualified in Hong Kong. He handles FDD matters. Prior to joining the Club, he practiced as a dispute resolution lawyer at international law firms in Hong Kong, focusing on litigation and international arbitration. He specialised in cross-border commercial disputes, international trade, and shipping. He frequently represented clients in Hong Kong courts and in international arbitral proceedings. He is experienced in recognition and enforcement of local and foreign judgements and arbitral awards before the Hong Kong courts and in foreign jurisdictions. Myles also speaks Cantonese and Mandarin.
Anthony Jones - Chief Executive Officer
Anthony’s wide-ranging responsibilities include corporate administration, regulatory, IT and personnel matters. He is also the Club’s Chief Risk Officer (CRO). He joined Bilbrough immediately after gaining his law degree and, apart from three years working outside the P & I industry in the early 1990s, has been with the team ever since. He became a Director of Bilbrough in 2000 and also joined the Club Board in 2017. Anthony has served on a number of International Group sub-committees, including a long spell as Chairman of the Regulatory Affairs sub-committee. He was appointed as CEO of the Club’s new Cyprus subsidiary in December 2020.
Costas Kozakis - Chief Financial Officer
Costas is responsible for the finance function and the regulatory reporting of the European entity of the Club. He qualified as a Chartered Accountant with PwC in 2010 and has been in the insurance industry since 2016. He joined Bilbrough in 2020.
Victoria Papageorgiou - Associate Director
Victoria joined the Claims team at Bilbrough in 2006 having previously worked for a prestigious Greek shipowner. From 2007 Victoria continued to handle both P&I and FD&D claims on behalf of the local membership during her time in the Piraeus office. In January 2015 Victoria joined the underwriting department in London and she deals predominantly with members based in Greece, Germany, Singapore and South Korea. Victoria’s first language is English and she is also a Greek native speaker.
Xanthi Ioannou - Risk and Compliance Manager (Europe)
Xanthi is responsible for the Risk and Compliance Department of the European entity of the Club, but also supports the entities in the UK and Hong-Kong. She is a legal professional with over 10 years of demonstrated experience in international and multinational insurance and banking institutions. She has a law degree from Aristotle University of Thessaloniki, Greece and an LLM in International Corporate Finance from City University London, UK. She joined Bilbrough (Europe) in July 2021.
Greg Hahn - Representative Director
Greg worked for one of the major shipping companies in Korea before he started to work for the London P&I Clubs’ Korean members in 2018 and became the head of the Korean office in 2020. He graduated from the University of Auckland with Bcom and BA majoring in Management and Business Management. Greg is the Representative Director of AB Korea responsible for supporting the Club’s membership in South Korea and is involved with both P&I and FD&D claims, primarily on behalf of the Club’s Korean members. He speaks Korean, English and Japanese.
Joo Hyun Park - Associate Director
Joo Hyun joined AB Korea Office in 2021 and has overall responsibility for assisting underwriting and claims for the Club’s Korean members. Prior to joining the AB Korea, she was in charge of marine insurance and various claims at global shipping companies for over 10 years in both the US and Korea. She also has experience working as part of a shipping operations division overseeing the commercial side and ship management. Joo Hyun speaks Korean and English.
Wenjie Gao - General Manager
Wenjie began his career at sea in 2011 after graduating from Shanghai Maritime University. He also worked at the marine stream operation of a major liner company in Hamburg in addition to being the third officer on board of their container vessels. Before joining Bilbrough in 2019, Wenjie obtained a Master degree from Newcastle University, and gained experience of marine underwriting in mainland China. As Senior Underwriter, he predominantly deals with marketing affairs and underwrites members based in mainland of China. In 2025, Wenjie was appointed General Manager of the Club’s Shanghai Office.