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The Managers

A Bilbrough & Co Ltd
50 Leman Street
London E1 8HQ
UK

Telephone: +44 (0)20 7772 8000
Fax: +44 (0)20 7772 8200
Email: london@londonpandi.com

Fifth Floor
Ionion Building
Akti Miaouli & 2, II Merarchias Street
185 35 Piraeus
Greece

Telephone: +30 210 458 6600
Fax: +30 210 458 6601
Email: piraeus@londonpandi.com

1802 Guardian House
32 Oi Kwan Road
Hong Kong

Telephone: +852 3761 5678
Fax: +852 283 82001
Email: hongkong@londonpandi.com

Company Contacts : Directors

Ian Gooch, Chief Executive

Ian Gooch Chief Executive

Ian was appointed Chief Executive in 2009. A qualified barrister, he joined Bilbrough in 1991 and worked in and subsequently headed the Company’s Greek Office between 1995-2000. Appointed a Claims Director in 2003, Ian has more recently been responsible for members in the Far East and the US, as well as representing the Club on a number of International Group sub-committees and working groups.

Direct Dial : +44 20 7772 8047
Mobile : +44 7850 715 059
Anthony Jones, Director

Anthony Jones Director

Anthony’s wide-ranging responsibilities include corporate administration, personnel, IT and regulatory matters. He joined Bilbrough immediately after gaining his law degree and, apart from three years working outside the P & I industry in the early 1990s, has been with the team ever since. He became a Director in 2000 and is a member of the International Group's Regulatory Affairs, Capital Adequacy and FMC sub-committees.

Direct Dial : +44 20 7772 8131
Mobile : +44 7973 732 934
Iain Paul, Director

Iain Paul Director

Iain is responsible for all accounting, treasury, investment and Club reinsurance affairs and works with Anthony Jones on regulatory matters. He qualified as a Chartered Accountant in 1998 with PricewaterhouseCoopers and, after a three-year spell working in Bermuda’s insurance and reinsurance industry, joined Bilbrough in 2002. He became a Director in 2008.

Direct Dial : +44 20 7772 8227
Mobile : +44 7729 160 088
Steve Roberts, Director

Steve Roberts Director

Steve manages major P&I claims and supervises the claims team, particularly those handling P&I and FD&D matters for the Greek membership. He joined Bilbrough in 1981, working in the Greek office from 1989 to 1993, and became a Director in 2008.

Direct Dial : +44 20 7772 8235
Mobile : +44 7795 227 144
Ian Barr, Director

Ian Barr Director

Before joining Bilbrough in 1997, Ian worked both at sea and in ship management. In addition to his claims role, he is part of the Bilbrough team that produces loss prevention literature, including the StopLoss Bulletin. He became a Director in 2010.

Direct Dial : +44 20 7772 8152
Mobile : +44 7795 404 124
Reto Toggwiler, Underwriting Director

Reto Toggwiler Underwriting Director

Reto joined Bilbrough in 1994 and has been involved in underwriting many of the Club’s Far Eastern, Greek and North European members.  He became a Director in 2014 and now has overall responsibility for underwriting the Club’s worldwide membership.

Direct Dial : +44 20 7772 8089
Mobile : +44 7795 110 992

Company Contacts : Underwriting

Nigel Martin, Associate Director

Nigel Martin Associate Director

Nigel has been with Bilbrough since 1984 and underwrites the Club’s Greek members, as well as dealing with business in India, Vietnam and the Far East. He represents the Club on the International Group's Confirmation of Entry sub-committee, and has been an Associate Director since 1998.

Direct Dial : +44 20 7772 8085
Mobile : +44 7717 660 085
Ben McKeith, Senior Underwriter

Ben McKeith Senior Underwriter

Ben joined Bilbrough in 2005 having graduated from Loughborough University and underwrites the Club’s Greek, Italian, Turkish and South American members. 

Direct Dial : +44 20 7772 8242
Mobile : +44 7795 838 958
Rodney Cook, Underwriter

Rodney Cook Underwriter

Rodney joined Bilbrough in 2011 after studying Computer Science at the University of York.  He now underwrites members based in the Middle East, India and Greece, with a particular focus on charterer’s liability covers.

Direct Dial : +44 20 7772 8153
Mobile : +44 7827 830 215
Victoria Papageorgiou, Senior Underwriter

Victoria Papageorgiou Senior Underwriter

Victoria joined the Claims team at Bilbrough in 2006 having previously worked for a prestigious Greek shipowner. From 2007 Victoria continued to handle both P&I and FD&D claims on behalf of the local membership during her time in the Piraeus office.  In January 2015 Victoria joined the underwriting department in London and she deals predominantly with members based in Greece, Germany, Singapore and South Korea.  Victoria’s first language is English and she is also a Greek native speaker.

Direct Dial : +44 20 7772 8050
Mobile : +44 07802 775 898
Harry Wathen, Underwriter

Harry Wathen Underwriter

Harry joined Bilbrough in 2015, after studying Marine Engineering and Naval Architecture at Southampton Solent University. His work in the Underwriting section includes assisting  the Club's mutual and CSL charterers' members.

Direct Dial : +44 20 7772 8232
Keith Attwood, Underwriting Administrator

Keith Attwood Underwriting Administrator

Keith is responsible for ensuring all vessels entered with the Club comply with pollution certification requirements. He also has extensive experience dealing with liner claims and ship inspections and joined Bilbrough in 1974.

Direct Dial : +44 20 7772 8096
Maria Milonas, Underwriting Assistant

Maria Milonas Underwriting Assistant

Maria first joined Bilbroughs in 1975. She moved to the Underwriting Department in 2001 and is principally responsible for producing mortgage and war risks documentation.

Direct Dial : +44 20 7772 8082

Company Contacts : Ship Inspection

Carl Durow, Loss Prevention Manager

Carl Durow Loss Prevention Manager

Carl joined Bilbrough as Claims Handler in July 2009. He is a Master Mariner with working experience of LPG, LNG, Crude Oil, Deep Water Anchor Handling operations and Offshore Marine Support. A qualified Senior Dynamic Positioning Operator finishing his sea going career on Seismic Survey vessels, Carl holds a BSc (Hons) Degree in Maritime Studies.

Direct Dial : +44 20 7772 8039
Mobile : +44 7850 312 024
Triona Dove, Ship Inspection Co-ordinator

Triona Dove Ship Inspection Co-ordinator

Triona read Law at the University of Surrey and completed her Masters in Law and Economics at Utrecht University, in the Netherlands. Shortly after her studies, she joined Bilbrough in 2016. Her main responsibilities includes organising pre-load steel surveys and ship inspections predominantly for members in the Far East. Triona is also involved in carrying out sanction checks on behalf of the Club’s Sanctions Team.

Direct Dial : +44 20 7772 8251
Anthony Cage, Ship Inspection Co-ordinator

Anthony Cage Ship Inspection Co-ordinator

Anthony joined Bilbrough in 2016 after working in UK container exports at a Chinese shipping company for 4 years. His main responsibilities involve arranging pre-load steel surveys and ship inspections, mainly for the Club's Turkish and Greek members.

Direct Dial : +44 20 7772 8240

Company Contacts : Claims

Helena Biggs, Associate Director

Helena Biggs Associate Director

Helena deals with both P&I and FD&D claims, principally on behalf of Greek members. Before joining Bilbrough in 2004 Helena practised maritime law in both England and Australia, qualifying as a solicitor in 1999 with Ince & Co. She is a French speaker.

Direct Dial : +44 20 7772 8065
Mobile : +44 7795 486 925
Konrad Heene, Associate Director

Konrad Heene Associate Director

Konrad handles both P&I and FD&D claims primarily on behalf of the Club’s Greek members and spent three years based in the Piraeus office, returning to London in September 2008. He joined Bilbrough in 2003 after working as an in-house lawyer for a Danish shipping group and practising with Holman Fenwick Willan. He read Law in Belgium and England and qualified as an English solicitor in 1999. Konrad speaks Dutch, French and German.

Direct Dial : +44 20 7772 8157
Mobile : +44 7825 171 939
Simon Leslie,  Associate Director

Simon Leslie Associate Director

Simon manages the claims team handling both P&I and FD&D matters for Members based in the Far East, South East Asia, New York and parts of Europe.  Having qualified as a solicitor in 1998, he practised maritime law from qualification at Ince & Co, spending a period of time based in Singapore.  Simon joined Bilbrough in 2008.

Direct Dial : +44 20 7772 8026
Mobile : +44 7776 182 392
Garry Stevens, Associate Director

Garry Stevens Associate Director

Garry manages the claims team handling both P&I and FD&D matters for Israeli, Italian, Turkish, and UK based members. He began his career at sea in 1971 where he attained the rank of First Officer. He joined Bilbrough in 1996 from another P&I Club, and became an Associate Director in 1998. He is the Club’s representative on the International Group sub-committee for Correspondents and speaks Spanish and French.

Direct Dial : +44 20 7772 8079
Mobile : +44 7801 393 068
Paul Amos, Senior Claims Manager

Paul Amos Senior Claims Manager

Paul joined Bilbrough in October 2012 from another International Group Club and handles P&I claims on behalf of the Club’s Greek members. Paul holds a BSc (Hons) degree in Maritime Studies and has worked both at sea and in ship management.

Direct Dial : +44 20 7772 8264
Mobile : +44 7595 964 145
Rachel Bellsham-Revell, Senior Claims Manager

Rachel Bellsham-Revell Senior Claims Manager

Rachel uses her experience of working in both Greece and Denmark to help in her day-to-day job handling both P&I and FD&D claims, primarily on behalf of the Club’s Greek members. She joined Bilbrough in 2005 having qualified as a solicitor in 1998 with Norton Rose. She is a French speaker.

Direct Dial : +44 20 7772 8236
Mobile : +44 7795 838 954
Paul Bixley, Senior Claims Manager

Paul Bixley Senior Claims Manager

Paul uses his experience of seven years in the Hong Kong office in his current role dealing with claims concerning the Far Eastern, Indian, Norwegian and German membership. He also works with many of the Greek members and has broad experience of P&I and FD&D cases. He is a law graduate and joined Bilbrough in 1987.

Direct Dial : +44 20 7772 8055
Mobile : +44 7795 110 991
Ian Carter, Senior Claims Manager

Ian Carter Senior Claims Manager

Ian works mainly with North American and Greek members, covering a wide range of claim types. In addition he acts as secretary to the Club’s Claims Review Body. Previously he spent many years working on injury and death claims, mostly in the US. He joined Bilbrough in 1981.

Direct Dial : +44 20 7772 8019
Mobile : +44 7795 486 926
Simon Chapman, Senior Claims Manager

Simon Chapman Senior Claims Manager

Simon, a graduate in law, joined Bilbrough in 1990. He works primarily with the Club’s Israeli, and London based Greek members, handling all manner of P&I casualties including collision, salvage, general average, dock damage, pollution and cargo claims. He also works on the resolution of FD&D disputes.

Direct Dial : +44 20 7772 8027
Mobile : +44 7717 546 095
Janet Ching, Senior Claims Manager

Janet Ching Senior Claims Manager

Janet deals with both P&I and FD&D claims, and is part of the Bilbrough teams on sanctions and News Alerts. Janet read Philosophy, Politics and Economics at the University of Oxford, before qualifying as an English solicitor in 2000. She has worked for law firms in the City of London and Shanghai, and International Group Clubs in Oslo and London. She practised maritime law at Holman Fenwick Willan for five years prior to joining Bilbrough in June 2013, .

Direct Dial : +44 20 7772 8025 
Mobile : +44 (0)7795 601700
Clare McDowall, Senior Claims Manager

Clare McDowall Senior Claims Manager

Clare qualified as a solicitor at Holman Fenwick & Willan in 2008 and remained there until 2010.  She worked in another International Group P & I Club before joining Bilbrough in June 2012, where she handles a range of FD&D and P&I disputes.  She is bilingual in Spanish and English.

Direct Dial : +44 207 772 8060
Mobile : +44 78419 22093
Daniel McHarg, Senior Claims Manager

Daniel McHarg Senior Claims Manager

Daniel deals with claims relating to both P&I and FD&D matters, mainly on behalf of the Club’s Greek members. A qualified solicitor, Dan joined Bilbrough in 1999 having practised maritime law with Thomas Cooper & Stibbard.

Direct Dial : +44 20 7772 8057
Mobile : +44 7795 838 955
Philip Skinner, Senior Claims Manager

Philip Skinner Senior Claims Manager

Philip worked in the Piraeus office from 1985, returning to London in 2007. He handles P&I and FD&D claims for the Club’s Greek members. He joined Bilbrough in 1975, initially in the underwriting team.

Direct Dial : +44 20 7772 8066
Mobile : +44 7825 526 863
John Warman, Senior Claims Manager

John Warman Senior Claims Manager

John handles a variety of P&I and FD&D claims on behalf of the Club’s Greek members.
He Joined Bilbroughs in London in 1993, having served as a deck officer in the British Merchant Navy for 12 years and graduated with an environmental science degree.

Direct Dial : +44 20 7772 8267
Mobile : +44 7795 404 123
Tiandu (Deborah) Yu, Senior Claims Manager

Tiandu (Deborah) Yu Senior Claims Manager

Deborah deals with both P&I and FD&D claims on behalf of the Far Eastern membership. She qualified as a lawyer in the People’s Republic of China in 1998 and practised law there prior to joining Bilbrough in 2007. She is a Mandarin speaker.

Direct Dial : +44 20 7772 8069
Mobile : +44 7500 842 541
Karis Barton, Claims Manager

Karis Barton Claims Manager

Karis, a law graduate, completed her training contract at Holman Fenwick Willan LLP and qualified as a solicitor in 2011, specialising in international commercial dispute resolution and litigation, focusing mainly on dry shipping matters.

After 6 years at Holman Fenwick Willan, Karis joined Bilbrough in September 2015. She deals with both FD&D and P&I claims, focusing particularly on FD&D matters for the Club’s charterer members. Karis is a Spanish speaker.

Direct Dial : +44 207 772 8090
Mobile : +44 7795 227 145
Claire Boddy, Claims Manager

Claire Boddy Claims Manager

Claire handles a range of P&I and FD&D disputes primarily for the club’s Greek membership.  Claire spent 7 years with Ince & Co in their London office focussing on the firm’s shipping and energy practices.  She continued her legal maritime career by joining a P&I club working predominantly for European shipowners and then with the club’s offshore members.  Following a period working in-house for a Danish ship owner, Claire joined Bilbrough in 2015.

Direct Dial : +44 20 7772 8024
Mobile : +44 7795 227 143
Pinar Demirel-Batur, Claims Manager

Pinar Demirel-Batur Claims Manager

Pinar, an international law graduate, completed her training contract in a London City law firm and qualified as a solicitor in 2013, specialising in shipping litigation.

Pinar joined The London Club in 2015. She handles range of P&I and FD&D matters for the club’s Turkish members. Pinar is bilingual in Turkish and English.
 
Direct Dial : +44 20 7772 8162
Mobile : +44 7540 203 486
Victoria Dyson, Claims Manager

Victoria Dyson Claims Manager

Victoria joined Bilbrough in 2010, she handles P&I Claims for Bulk and Container Members.  Before joining Bilbrough, Victoria was European Claims Handler at Hyundai Merchant Marine (European Headquarters), specialising in cargo related claims and prior to that, spent 6 years working as a Claims Handler for Freight Forwarder, JF Hillebrand.

Direct Dial : +44 20 7772 8110
Mobile : +44 7540 203 492
Reine Gomis, Claims Manager

Reine Gomis Claims Manager

Reine studied Law in Paris. She joined Bilbrough in 2009 and works on a range of P & I cases on behalf of the Club’s members. She speaks fluent French.

Direct Dial : +44 20 7772 8163
Mobile : +44 7795 110 578
Guy Ingham, Claims Manager

Guy Ingham Claims Manager

Guy started his career at Bilbrough in 2010 and works mainly with Greek and North American members.  He handles a wide variety of P&I matters and also deals with FD&D disputes.

Direct Dial : +44 20 7772 8035
Mobile : +44 7825 571 373
Sintija Sona, Claims Manager

Sintija Sona Claims Manager


Sintija handles P&I claims with a particular focus on handling personal injury matters for Club’s members, she joined Bilbrough in 2015 as a Ship Inspection Co-ordinator. Sintija studied Economics and Commercial Diplomacy in Riga and did her MBA studies in Strasbourg, before joining the Club she worked in broking and London insurance market research. She speaks French, Latvian and Russian.

Direct Dial : +44 020 7772 8091
Mobile : +44 7795 404 125
Jill Watts, Claims Manager

Jill Watts Claims Manager

Jill principally works with the Personal Injury department, primarily dealing with US asbestosis cases and, more recently, general aspects of crew claims. She joined Bilbrough in 1978 as a junior Underwriting Clerk, before joining the Credit Control department where she worked between 1988 and 1994.

Direct Dial : +44 20 7772 8075
Edward Waite, Claims Manager

Edward Waite Claims Manager

Edward worked in Japan in the maritime industry for a number of years before returning to England and working for an International Group P&I Club. Subsequently he trained as solicitor at the niche maritime law practice before joining HFW in 2008. While at HFW he was seconded for one year to another P&I Club where he handled FD&D cases. Edward joined Bilbrough's in June 2017 and handles a range of P&I and FD&D disputes prmarily for the club's greek membership.

Direct Dial : +44 20 7772 8283

Company Contacts : Finance & Administration

Marcus Bucknall, Associate Director

Marcus Bucknall Associate Director

Marcus joined Bilbrough in 1980 and worked in the Hong Kong office for five years from 1988 - 1993.  He became an Associate Director in 2000 with particular responsibility for claims for Members based in the Far East.
In 2011, Marcus moved from the Claims Handling Section and assumed new duties as Secretary to the Club’s Committee.  Responsibilities include the preparation of the agenda, minutes and the co-ordination of the Committee’s quarterly meetings.  He also manages the Claims Services Dept. and coordinates the Manager’s ISO accreditation as well as working closely with the IT department on development projects.

Direct Dial : +44 20 7772 8017
Cassie Hamman, Associate Director & Chief Actuary

Cassie Hamman Associate Director & Chief Actuary

Cassie joined Bilbrough in March 2009 having previously worked as an actuarial consultant at Deloitte for eight years. His responsibilities include developing the internal model as required under Europe's Solvency II regulatory regime, assessing the adequacy of the Club's outstanding claim liabilities, and various other statistical analyses of Club and market data. He is a qualified actuary and is an Associate of the Institute of Actuaries.

Direct Dial : +44 20 7772 8177
Tony Shiafkou, Finance Manager

Tony Shiafkou Finance Manager

Tony is responsible for the day-to-day management of the Club’s cash resources and liaising with the Club’s bankers. He has administrative responsibility for the Accounts department, with particular emphasis on credit control and the safeguarding of Club assets. He joined Bilbrough in 2011, having previously worked as Financial Controller for City IP Legal Firms for the past twenty years. He is a Chartered Accountant.

Direct Dial : +44 20 7772 8102
Denise Osborn, Company Secretary

Denise Osborn Company Secretary

Denise, a Chartered Company Secretary, joined Bilbrough during 2016 and is responsible for company secretarial and personnel matters with many years of experience in both the public and private sectors.  She is also a qualified Paralegal in Employment Law.

Direct Dial : +44 207 772 8134
David Aitken, Credit Controller

David Aitken Credit Controller

David has headed-up the Credit Control department since 1990. However, he also has broad experience of the Club’s business, having worked in the underwriting section for six years from 1981.

Direct Dial : +44 20 7772 8105
Ray Hitchens, Facilities Manager

Ray Hitchens Facilities Manager

Having served 24 years in The Royal Electrical & Mechanical Engineers and 4 years with the Highways Agency, Ray joined Bilbrough mid 2010 to manage the London office facilities.

Direct Dial : +44 20 7772 8135
Patrick Lench, Credit Controller/ Accounts Clerk

Patrick Lench Credit Controller/ Accounts Clerk

Patrick works in credit control and assists with the day-to-day responsibilities of the accounts team. He joined Bilbrough in 2006 having previously worked as a Credit Controller at another insurance company.

Direct Dial : +44 20 7772 8112
Mark Neale, Network Manager

Mark Neale Network Manager

Mark is responsible for network administration and support, telephony and general helpdesk support. Before joining Bilbrough in 2002, he worked for a financial information company as their network administrator.

Direct Dial : +44 20 7772 8161
Pamela Paul, Telephonist/ Receptionist

Pamela Paul Telephonist/ Receptionist

Pam joined Bilbrough in 2001 as a telephonist/ receptionist. She previously worked as a Call Centre Supervisor within a telecommunications company.

Direct Dial : +44 20 7772 8138
Daniel Sibthorpe, Financial Controller

Daniel Sibthorpe Financial Controller

Dan, a Chartered Accountant, joined Bilbrough in 2015 and is responsible for the production of the Association’s Financial Statements and Policy Year Statements.  Prior to this, he spent 4 years with Moore Stephens auditing a  number of Insurance clients, including the Association before spending 2 years within a Lloyds Syndicate.

Direct Dial : +44 20 7772 8114

Company Contacts : Greek Office

Joanna Pavlidis, Associate Director and General Manager

Joanna Pavlidis Associate Director and General Manager

Having worked at a shipping firm, Joanna joined Bilbrough in 1997 and moved to Piraeus in August 2000. She became General Manager of the Piraeus office in 2005. Joanna handles a variety of P&I and FD&D claims. Joanna speaks Greek and French.

Direct Dial : +30 21 0458 6612
Mobile : +30 694 868 2142
Ioanna Exadaktylou, Senior Claims Manager

Ioanna Exadaktylou Senior Claims Manager

After reading Law and Politics at University, Ioanna gained a Masters of Maritime Law in the UK. During this time, she had some experience with another P&I club. Ioanna joined the Club in 2008 and handles both P&I and FD&D claims predominantly on behalf of the Club’s Greek members. Ioanna speaks Greek, English and French.

Direct Dial : +30 21 0458 6618
Mobile : +30 694 868 2198
Fay Lampropoulou, Claims Manager

Fay Lampropoulou Claims Manager

Fay studied Law at the University of Athens, before gaining a Masters in Maritime Law in the UK. She qualified as a lawyer in Greece and she is member of the Athens Bar Association. Having started her career at a shipping firm in Piraeus, she joined Bilbrough in 2012. She handles both P&I and FD&D claims, primarily on behalf of the Club’s Greek members. She speaks Greek, French and Spanish.

Direct Dial : +30 21 0458 6615
Mobile : +30 694 868 2139
Mira  Milouseva, Claims Manager

Mira Milouseva Claims Manager

A qualified solicitor, joined the Club in 2014 after practising maritime law in an English law form for six years.

Handles both P&I and FD&D matters on behalf of Greek Members.

Trilingual in English, Greek and Bulgarian; also speaks Russian and French.

Direct Dial : +30 21 0458 6622
Mobile : +30 694 868 2141
Theodoros  Alfantakis, Claims Manager

Theodoros Alfantakis Claims Manager

A Greek lawyer and qualified solicitor, joined the Club in June 2014 and primarily handles cargo and crew-related claims.

Speaks Greek.

Direct Dial : +30 21 0458 6623
Mobile : +30 694 868 2136
Despina  Malaxianaki, Claims Manager

Despina Malaxianaki Claims Manager

A Greek lawyer, joined the Club in 2014 having spent 20 years as an in-house Counsel for a Greek shipowning company.

Handles P&I and FD&D matters.

Speaks Greek, French and Spanish.

Direct Dial : +30 210 458 6616
Mobile : +30 694 868 2140
Athina Sirimi, Senior Marketing Executive

Athina Sirimi Senior Marketing Executive

Athina graduated from the University of Piraeus before gaining a Masters in International Transport in the UK. She started her career in a shipping company in Piraeus handing insurance and claims, and then worked for a short time at a broking firm. In 2002 she joined another International Group Club, working in Underwriting. She joined Bilbrough in December 2012

Direct Dial : +30 21 0458 6613
Mobile : +30 693 210 0074
Andreas Vrontakis, Claims Manager

Andreas Vrontakis Claims Manager

Andreas studied Law and gained a Masters in Commercial & Maritime Law in the UK. He is a qualified lawyer in Greece and he started his career in shipping by joining a Greek shipping company in 2007 where he remained for several years before working for a German shipping company in Hamburg.  He joined Bilbrough in mid 2016. He handles both P&I and FD&D claims on behalf of Greek Members.

Direct Dial : +30 210 458 6651
Mobile : +30 6948 682137

Company Contacts : Hong Kong Office

John Williams, Associate Director & General Manager

John Williams Associate Director & General Manager

John, a qualified barrister, has been in his current role since 1994, where he is responsible for co-ordinating claims handling for Far East members. The Hong Kong office also assists all members whose ships encounter problems in the region, particularly mainland China. John joined Bilbrough in 1977 and was posted to Hong Kong in 1980. He became an Associate Director in 1998.

Direct Dial : +852 3761 5619
Mobile : +852 9095 6670
Frank He, Deputy General Manager & Senior Underwriter

Frank He Deputy General Manager & Senior Underwriter

Frank deals with both P&I and FD&D claims. Prior to joining Bilbrough in 2013, Frank accumulated a breadth of experience in P&I and H&M claims in Singapore whilst he was the assistant manager of an in-house claims consultancy belonging to one of the largest shipping companies in the world. Frank also gained a wealth of experience in the fields of marine underwriting while working for one of the top commercial insurers in China. Frank obtained the Bachelor Degree in Dalian Maritime University and the UK Master Degree in Maritime Law in the University of Southampton. He speaks both Mandarin and Shanghainese.

Direct Dial : +852 3761 5624
Mobile : +852 9879 0860
Minyi Wu, Senior Claims Manager

Minyi Wu Senior Claims Manager

Minyi joined Bilbrough in 2009 dealing with both P&I and FD&D claims on behalf of the Far Eastern membership. She graduated from Shanghai Maritime University and has obtained a UK LLB and LLM degree from Southampton University. She qualified as a lawyer in the People’s Republic of China. Prior to joining Bilbrough, she practised law with an international shipping law firm in London. She speaks both Mandarin and Cantonese.

Direct Dial : +852 3761 5626
Mobile : +852 9155 0387
Nick Lin, Senior Claims Manager

Nick Lin Senior Claims Manager

Nick joined Bilbrough in 2012, handling both P&I and FD&D matters. He is a graduate of Dalian Maritime University and he also holds a Master of Laws Degree in Maritime Law from Southampton University as well as a Master of Laws Degree in International Economic Law from The Chinese University of Hong Kong. Prior to joining Bilbrough, Nick worked for a Hong Kong insurance broker as assistant manager of claims department and subsequently practised law with an international shipping law firm in Hong Kong. He is a Mandarin speaker.

Direct Dial : +852 3761 5625
Mobile : +852 9551 1613
Queenie Choi, Claims Manager

Queenie Choi Claims Manager

Queenie joined Bilbrough in February 2015 handling principally P&I matters with special emphasis on crew and shore worker claims.  She graduated from the Hong Kong Polytechnic University with a BBA degree in International Shipping and Transport Logistics. Prior to joining Bilbrough, Queenie worked in the claims/operations departments of several shipowning companies in Hong Kong and for a marine insurance broker also in Hong Kong.  She speaks both Cantonese and Mandarin

Direct Dial : +852 3761 5616
Mobile : +852 9021 6910
Derek Shum, Claims Manager

Derek Shum Claims Manager

Derek joined Bilbrough in October 2015, after gaining his Law LLB degree from the University of Birmingham. He handles both P&I and FD&D matters on behalf of the Far Eastern membership. He speaks both Cantonese and Mandarin.

Direct Dial : +852 3761 5623
Mobile : +852 9198 5532
Jim Chan, Claims Manager

Jim Chan Claims Manager

Jim joined Bilbrough in January 2016 from another IG P&I Club, dealing with both P&I and FD&D matters on behalf of the Far Eastern Membership. He obtained his Bachelor degree from the Hong Kong Polytechnic University and is now pursuing a LLM degree in Maritime and Transportation law at the City University of Hong Kong under full scholarship. He speaks both Cantonese and Mandarin.

Direct Dial : +852 3761 5601
Mobile : +852 9198 2370
Katie Lilley, Claims Manager

Katie Lilley Claims Manager

Katie joined the Hong Kong office of the Club in May 2016. She is a qualified England & Wales solicitor, and previously worked for Holman Fenwick Willan in London, Shanghai and Hong Kong. Katie handles both FD&D and P&I files, primarily on behalf of the Club’s Far Eastern membership.

Direct Dial : +852 3761 5268
Mobile : +852 9307 6513
Kitson Fung, Underwriter

Kitson Fung Underwriter

Kitson joined Bilbrough in January 2017 and underwrites members based in Asia. He graduated from the Hong Kong Polytechnic University with a BBA degree in International Shipping and Transport Logistics. Prior to joining Bilbrough, Kitson worked in the several marine insurance broking firms in Hong Kong.  He speaks both Cantonese and Mandarin.

Direct Dial : +852 3761 5621
Mobile : +852 9533 7972

Company Contacts : Consultants

Paul Hinton, Consultant

Paul Hinton Consultant

Paul became a Director of Bilbrough in 1987 and served as Chief Executive between 2002 and 2009. He has considerable experience supervising claims for the Club’s Greek, South American and US members, as well as for marketing in the same areas. He worked in the Hong Kong office in the late 1970s and prior to this spent nine years at sea as a Navigating Officer with BP Tanker Co. He has been involved in the shipping industry all his working life and is member of several specialist sub-committees and working groups for the International Group of P&I Clubs. Paul retired from the Board and became a Consultant in April 2009.

Michael D M Hill, Consultant

Michael D M Hill Consultant

Mike joined Bilbrough’s in 1978, and became Underwriting Director in 1992. He retired from the Board and became a consultant in March 2014.

Raymond Chan, Consultant

Raymond Chan Consultant

Raymond handles a broad range of claims with emphasis on collisions, fixed and floating objects and pollution. Prior to joining Bilbrough in 1977 he worked for a Hong Kong shipowner and subsequently spent four years with a firm of P&I correspondents in Vancouver from 1989 before returning to Bilbrough. He is a Cantonese and Mandarin speaker. He retired and became a consultant in November 2015.